Registration Terms & Conditions

Registration Terms & Conditions

The ACEM Virtual ASM 2020 (the ‘Event’) is organised and run by Encanta Event Management (the ‘Organiser’). In registering for this Event, you agree to the following delegate terms and conditions.

Please read these delegate (the ‘delegate’, ‘participant’, ‘you’ or ‘your’) terms and conditions carefully as they contain important information. You acknowledge that you have read and agree to be bound by these conditions by submitting your online registration form or attending or participating in the event if you are not required to pre-register.

Allocation of CPD Points

Please note that only registered delegates will automatically receive CPD hours for their participation in the Virtual ASM. For any queries relating to CPD points please contact cpd@acem.org.au.

Registration

To register for the Event, delegates must submit an online registration form and follow any directions set out. Upon successful submission of your registration, a confirmation email of registration and tax invoice will be sent to the email used during the registration process. Please contact Encanta Event Management on +61 8 9389 1488 if you do not receive a confirmation email.

If a person is registering on behalf of a delegate/s it is the responsibility of that person to notify the delegate of the terms and conditions of registering, for which they will be agreeing to on the behalf of the delegate. Responsibility also includes providing full details of the delegate’s/s’ registration details as confirmed.

Where Early Bird Registration rates are available, these must be booked and paid in full prior to the early bird closing date. Any unpaid early bird registrations will revert to standard registration fees after the closing date.

The Organisers cannot guarantee the availability of social function/s ticket/s to delegates who register late (inside 6 weeks before the start of the Event) as there is a possibility the social program may be fully subscribed.

Acceptance of registration is at our discretion and the Organiser reserves the right to decline any registration application. A refund will be provided for any declined registration forms.

Any changes to your registration or transfer to another delegate, must be emailed to acem2020@encanta.com.au.

Payment

Payment in full must be received at the time of registration or no later than 7 days from the invoice date. In the event the full payment is not received before the deadline indicated, the delegate may be refused entry to the Event. Non-payment will not be considered as a cancellation. A formal cancellation by email is required to be submitted to the Organiser or you will be liable as per the cancellation policy for the event.

Payment can be made by credit card, Visa, MasterCard or American Express and may incur credit card surcharges. Electronic Fund Transfer (EFT) is available in advance of the Event with bank details displayed on all invoices issued. All fees stated are in Australian dollars and include GST unless otherwise stated.

Event Changes

The Organiser reserves the right to make alterations to the Event programme, venue, and timings at any time. In the event of it being found necessary, for whatever reason, that the Event is being postponed or the dates being changed, the Organisers shall not be liable for any expenditure, damage or loss incurred by the delegate. If by re-arrangement or postponement the event can take place, the booking between the delegate and the Organisers shall remain in force and will be subject to the cancellation schedule below.

Cancellation Policy

Notice of cancellation and requests for a refund, by individuals or groups, must be received in writing by email to Encanta Event Management, acem2020@encanta.com.au

The date of the email receipt will be the basis for considering refunds. Refunds will be made after the event less an administration fee of $150.00 per person.

The following cancellation charges apply:

  • Cancellations received up to and including 5.00pm AEDT Friday, 9 October 2020 will receive a full refund.
  • Cancellations received between 5.01pm AEDT Friday, 9 October 2020 and 11.59pm AEDT Friday, 23 October 2020 will receive a 50% refund.
  • Note: in addition to the penalties above, all cancellations incur a $150.00 administration fee per person.
  • No refunds will be given for cancellations received after 11.59pm Friday, 23 October 2020.

(Application for refund will be considered under exceptional circumstances)

No refund will be granted for failure to attend/no show.

As an alternative to cancellation, your registration, and additional items, such as workshops, tours, social events, partner programs etc, may be transferred to another delegate without penalty.

In the unlikely event of the programme being cancelled by the Organiser, a full refund will be made, less administration fee. Liability will be limited to the amount of the fee paid by the delegate and there will not be any additional liability to the Organiser, event hosts or any other individual associated with the event organisation. We shall not be liable to you for travel, accommodation or other costs and expenses incurred if we are required to cancel or relocate the event.

Force Majeure

The Organiser will not be liable (except as required by law) for any loss, damage, injury, costs, or expenses in relation to:

  • events which are beyond the control of the Organiser including but not limited to acts of God, pandemic, epidemic or other widespread illness, blackouts, fire, explosion, flood, earthquakes, war, national emergency, military unrest, acts of terrorism, protests, riot, civil commotion, industrial action, lockouts, strikes or other labour disputes.
  • Acts or omissions of an independent contractor or other party outside of the Organiser’s control who supplies products or services in connection with the Event.
  • Unknown or unforeseen defects in any venue, vehicle, device, or material used in connection with the Event.

Photography & Filming

During the ACEM Virtual ASM 2020, sessions are subject to video, audio and chat recording for webcasting and archival purposes. Screenshot photographs may be taken by the host/organiser for use in their publications or other promotional material. By attending the sessions remotely, you agree to allow ACEM the unrestricted right and permission to copyright and use, reuse, publish, and republish video and/or audio recordings, photographs, presentations or pictures of you or those in which you may be included. If you do not agree to this please contact the ASM Organisers at acem2020@encanta.com.au.

Insurance

Registration fees do not include insurance. All participants are advised to procure their own insurance to cover all risks including (but not limited to) costs of travel, accommodation, registration and ticket fees, personal property, health and medical expenses, injury, death, and all other risks. The event, host organisation and organisers will not be held liable for any claims under any circumstances.

Indemnity

In the event of industrial disruption or other unforeseen circumstances, the Host, Organising Committee, and the Organiser accept no responsibility for loss of monies incurred by delay or cancellation.

Liability

Views expressed by speakers, sponsors and/or exhibitors are their own. The Organisers, Host and Organising Committee cannot accept liability for any advice given, or views expressed, by any speaker, sponsor and/or exhibitor at the event or in any material provided to delegates. In addition, the Organiser shall not be responsible or liable for any direct or indirect loss or damage of any sort incurred as the result of the services or information provided in connection with the event.

Privacy

The Organiser operates a strict privacy policy and is committed to protecting the privacy of its delegates.

During the registration process, the Organiser will gather and record personal information necessary for your attendance. All personal information is gathered, stored, and disseminated in accordance with the National Privacy Principles (NPPs) as set out in the Privacy Act 1988 (as amended).

General

We reserve the right at all time to change, amend, add, or remove any of the above terms without prior notice. If one or more of the conditions outlined in these Delegate Terms & Conditions should be or become invalid, the remaining conditions will continue to be valid and apply. These Delegate Terms & Conditions apply to all participants of this Event, including speakers, sponsors, and exhibitors.

ASM Countdown

Important Dates

Registration opens       

31 August 2020

Early bird registration closes

9 October 2020